Business Email & Domain Support
Your email and domain are at the centre of your business. I make sure they're set up properly, kept secure and working the way they should.
Whether you need Microsoft 365 setting up, emails moved to a new provider, Outlook fixed, a new domain connected or confusing DNS records sorted, Curly IT can take care of it from start to finish.
Based in Edinburgh with remote support available across the UK.
Email and Domains Shouldn't Be Complicated
For most businesses, email just needs to work. You shouldn't need to understand DNS records, mail servers, MX records or Microsoft admin portals just to send an invoice or receive an enquiry.
I help freelancers, small businesses and growing teams get everything working properly — and explain what has been changed without burying you in technical jargon.
Email Support
Email problems, new accounts, migrations and Microsoft 365 — sorted properly.
I can help when email stops working, Outlook won't connect, messages aren't arriving, you've changed provider or you simply need professional business email setting up from scratch.
This covers Microsoft 365 and Outlook setup, new mailboxes and users, email migration, shared mailboxes, aliases, distribution lists, mobile and computer setup, spam and delivery problems, account security and general email troubleshooting.
Get Email Help →
Domain Support
Your domain connected to the right services, without the guesswork.
Your domain controls more than your website address. It can affect your email, website, Microsoft 365 and other online services, so small DNS mistakes can cause surprisingly big problems.
I can help with new domains, existing domains, DNS changes, nameservers, MX records, TXT records, SPF, DKIM and DMARC, connecting domains to Microsoft 365, changing providers and troubleshooting domains that aren't behaving as expected.
Get Domain Help →Business Email Support in Edinburgh
If your business relies on email, downtime quickly becomes more than an inconvenience. Missing enquiries, emails bouncing back or staff unable to access Outlook can start affecting customers and day-to-day work.
Curly IT provides business email support across Edinburgh for freelancers, independent businesses and small teams. Many email problems can also be diagnosed and fixed remotely, so support is available throughout the UK.
Whether your email is with Microsoft 365 or another provider, I'll work out where the problem actually sits — your computer, Outlook, the mailbox, your domain or the DNS records behind it — and get the full setup working again.
Microsoft 365 Email Setup & Support
Microsoft 365 is a great fit for many small businesses, but the initial setup matters. Domains, licences, mailboxes, Outlook and security all need to work together.
I can set up Microsoft 365 for a new business, add or remove users, connect your existing domain, configure business email addresses and make sure everything is working across computers, phones and tablets.
If you're already using Microsoft 365 but something isn't right, I can troubleshoot Outlook, mailbox permissions, shared mailboxes, email delivery, account access and other common problems.
Need help with Microsoft 365?
Speak to Rob →Moving Email Provider? I'll Handle the Migration
Changing email provider sounds straightforward until you've got years of messages, calendars, contacts, multiple staff accounts and a domain that can't simply stop working.
I can plan and manage the move, configure the new service, update the necessary domain records and get each user signed back in on their devices.
The aim is simple: move your email with as little disruption to the business as possible.
Domain & DNS Support Without the Jargon
Most businesses only think about DNS when something goes wrong.
Perhaps your website has moved and the domain still points to the old server. Maybe Microsoft 365 is asking for records you don't recognise. Email may suddenly be bouncing, or you've inherited a domain account nobody really understands.
I can check how the domain is currently configured, make the required DNS changes and ensure your website, email and other services are pointing where they should.
More on Domain & DNS Hosting →Protecting Your Business Email
Business email accounts are a common route into company data, so I don't just concentrate on getting the mailbox connected.
Where appropriate, I can help configure multi-factor authentication, review account access, improve Microsoft 365 security settings and check the domain records used to help prevent email spoofing and improve message authenticity. This can also form part of your wider cybersecurity and backup support.
Why Businesses Choose Curly IT
One Person to Deal With
You deal directly with Rob rather than being passed between departments or repeating the problem to different technicians.
Plain English
I'll explain what needs changing, why it needs changing and what I've done — without expecting you to understand the technical side first.
Remote or On-Site
Based in Edinburgh, with remote email and domain support available to businesses throughout the UK.
The Whole Problem Gets Looked At
Email problems don't always start in Outlook. I'll look at the mailbox, Microsoft 365, the domain, DNS and devices to find the actual cause.
Email & Domain Support for Small Businesses
I work particularly well with businesses that need reliable IT but don't have — or need — their own IT department.
That includes freelancers, consultants, trades, professional services, property businesses, independent retailers, therapists, salons and small office teams.
You don't need an ongoing support contract just to ask for help. I can fix a one-off problem, complete a migration or setup, or provide ongoing support if you'd rather have somebody available whenever something comes up.
Email & Domain Support Across Edinburgh
Curly IT provides business email, Microsoft 365 and domain support throughout Edinburgh and the surrounding areas, including the City Centre, New Town, Stockbridge, Leith, Corstorphine, Murrayfield, Morningside, Bruntsfield, Trinity, Inverleith, Currie and surrounding areas.
For email, Microsoft 365 and domain issues that don't require a site visit, remote support is also available throughout the UK.
Frequently Asked Questions
Can you fix a business email account that has stopped working?
Can you set up professional email using my domain?
Do you support Microsoft 365 and Outlook?
Can you move our email to Microsoft 365?
Can you help with DNS records?
What are SPF, DKIM and DMARC?
Do you need to visit our office?
Can you manage this for us after it has been set up?
Not Sure What's Wrong? That's Fine.
You don't need to know whether it's Outlook, Microsoft 365, your domain or DNS.
Tell me what's happening and I'll work out the rest.
Edinburgh on-site · UK-wide remote support
No jargon. No being passed between departments. Just straightforward help from Rob.