Privacy Policy

Effective from 1st December 2024

Thank you for using Curly IT (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By accessing or using the Curly IT website you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

Who's in charge of your data?

The controller of your data is Curly IT, who can be contacted on rob@curly-it.co.uk

Not happy with something?

Let's chat and try to fix it. You've also got the right to talk to the Information Commissioner's Office (ICO) at (www.ico.gov.org.uk), but we hope to resolve any issues directly.

What type of data do we collect about you?

'Personal data' is information that identifies you. If we've removed your identity (by making the data anonymous), it won't be classed as personal data. We might collect, use, store, and share various types of personal data about you as follows:

  • Identity details such as first and last name, username or similar identifier, marital status and title, date of birth and gender.
  • Contact details such as your billing address and delivery address, email address and telephone number.
  • Technical information such as your internet protocol (IP address), your login data, browser type, version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access our website.
  • Account details such as your username, password, purchases or orders made by you, and your interests, preferences, feedback and survey responses.
  • Usage information about how you use our website, products and services.
  • Marketing information such as your preferences on receiving marketing from both us and third-parties, along with your communication preferences.

Aggregated Data

We may also use the above information, without any of your identifiable details, to produce aggregated data. An example includes statistical or demographic data, that can help us understand our client needs better. If we combine this data with your personal data at any point so you do become identifiable, we treat this as personal data and use this in accordance with this policy.

Special Category Data

We do not collect any special category data about you, such as health data, information about your race, religious beliefs, sex life or sexual orientation, political opinions or trade union memberships, criminal convictions/offences, and your genetic and biometric data.

How do we collect your personal data?

We use different methods to collect data from and about you. The majority of the time, our information is collected directly when you contact us in the following ways:

  • When you fill in any new client onboarding forms;
  • When you complete any forms before or during an appointment;
  • Verbally during discussions;
  • Correspondence with us via post, phone, email or otherwise;
  • When you apply for our services or any of our products;
  • When you subscribe to our service or publications;
  • When you request marketing communications to be sent to you;
  • When you give us feedback or contact us.

Changes and Contact

We regularly review our privacy policy. Please keep us updated if your personal data changes. If you have any questions or need to exercise your rights, just get in touch. Thanks for reading our privacy policy. If you have any questions please don't hesitate to contact us at rob@curly-it.co.uk