Managed IT Support For Small Edinburgh Businesses
Your outsourced IT department, without the cost of hiring one.
Curly IT provides managed IT support for small businesses across Edinburgh and the Lothians, typically around 3–25 staff. From day-to-day problems and Microsoft 365 to joiners and leavers, devices, security, backups, WiFi and the underlying network, I look after the technology your business relies on.
You get one local point of contact who knows your business, with support available both remotely and on-site.
Tell me how many users/devices you have and what currently causes the most IT frustration. That's all I need to start.
Edinburgh's Local IT Partner for Small Businesses
Based in Edinburgh, we support small businesses and growing teams across the city and surrounding areas, from Leith to Livingston, Stockbridge to East Lothian, with hands-on IT support that's always close by.
Trusted to look after IT for businesses across Edinburgh
Your IT Department, Without Employing One
For many small businesses, employing a full-time IT manager simply doesn't make financial sense. But that doesn't mean IT should be left until something breaks.
Curly IT can act as your outsourced IT department, giving your team someone to contact when they need help while also looking after the important things happening in the background.
Instead of dealing with several different suppliers, your business has one person who understands how everything fits together.
Talk to Me About Outsourced ITThat can include:
- Day-to-day staff IT support
- Microsoft 365 management
- New starter and leaver setup
- Laptop and computer management
- Cybersecurity and antivirus
- Backups
- Email security
- WiFi and networking
- Cloud systems
- Software and licensing
- IT planning and advice
What Happens When You Have 5, 10 or 20 Staff But No IT Person?
Someone's laptop stops working. A new starter arrives Monday. Somebody leaves and still has access to company email. Microsoft 365 permissions have become messy, nobody's sure who has admin rights, and staff end up ringing whoever they think might know the answer. None of this needs a full IT department. It needs one local IT partner who understands the business and its systems.
Day-to-Day IT Support
- Remote support
- On-site support
- Troubleshooting & software issues
- Printers & peripherals
- Practical advice
Microsoft 365
- Exchange / email
- OneDrive & SharePoint
- Teams
- Licences & permissions
- Account administration
Devices
- Laptop setup
- Windows updates
- Device health
- Security configuration
- Replacement & procurement advice
Security & Backup
- Multi-factor authentication
- Security baseline
- Endpoint protection
- Backup strategy, including Microsoft 365 backup and NAS/off-site backup where appropriate
Networks & WiFi
- Business WiFi, routers & access points
- Switches & VLANs
- Guest WiFi
- Internet troubleshooting
Joiners & Leavers
New starter
- M365 account, laptop & email set up
- SharePoint/OneDrive & required apps
- Access permissions agreed with you
Leaver
- Sessions revoked, account secured
- Mailbox handled, files transferred
- Licence & permissions removed
Business IT Support That Keeps You Working
IT support shouldn't just mean fixing computers after something has gone wrong. The aim is to keep your systems secure, reliable and easy for your team to use.
Outsourced IT Support Edinburgh
Complete IT support for small businesses that need ongoing help managing their technology, without hiring in-house staff.
- Day-to-day IT support and troubleshooting
- Proactive system management
- On-site and remote support across Edinburgh
Device Setup & Management
We don't just set up devices, we manage them throughout their lifecycle.
- New device setup and configuration
- Performance upgrades and optimisation
- Secure disposal and recycling
Microsoft 365 Support Edinburgh
Setup, migration, and support for Microsoft 365 business systems, configured properly for your team.
- Outlook email setup, fixes, and migration
- Microsoft Teams and SharePoint support
- OneDrive and cloud storage configuration
Cyber Security & Backup Edinburgh
Protect your business from data loss and cyber threats with managed security and reliable backups.
- Managed antivirus and threat protection
- Secure cloud backups and email filtering
- System updates, patching, and monitoring
Business WiFi & Networking
A reliable network is the foundation of almost everything else your business uses. I design, install and support business networks for offices, shops, hospitality venues and other commercial premises.
- Wireless access points and Cat6 cabling
- Managed switches, PoE and VLANs
- Staff and guest WiFi, EPOS and till networks
Cloud Services Edinburgh
Move your business systems to the cloud with secure, scalable solutions designed for small teams.
- Cloud file storage and sharing
- Secure remote working setup
- Cloud infrastructure and VPN configuration
VoIP Phone Systems Edinburgh
Modern business phone systems using internet-based technology, remote-ready and easy to scale.
- Business numbers and call routing
- Desk phones and mobile apps
- Scalable systems that grow with your business
IT Consultancy Edinburgh
Clear, practical advice to help you make the right technology decisions, plan ahead, not just react.
- IT planning, strategy, and roadmapping
- Hardware and software recommendations
- Cost-effective upgrades and system design
IT Lifecycle & Recycling
Responsible, secure handling of your old equipment.
- Data wiping and secure disposal
- Recycling and refurbishment
- Affordable refurbished devices
IT Support Near You in Edinburgh
We provide on-site IT support across Edinburgh and the surrounding areas, as well as remote IT support for businesses further afield. If you're looking for IT support near you, we're local.
IT, Networks & Business Technology
Curly IT's primary role is looking after the IT, networks and business technology your business depends on. These four areas are the core of what I do.
Managed IT
Your outsourced IT department: ongoing support, proactive management and one local point of contact.
How it worksMicrosoft 365
Setup, migration, licensing, and ongoing support. Teams, Outlook, SharePoint, and the full suite configured for your business.
Learn moreBusiness Networks & WiFi
Office WiFi, access points, Cat6 cabling and managed networks, installed with UniFi or TP-Link Omada.
Learn moreNAS, Storage & Backup
Business NAS, Synology, private cloud and Microsoft 365 backup. Properly designed storage, not just a hard drive in a cupboard.
Learn moreEmail & Domain Support
Microsoft 365, Outlook, email migrations, DNS and domain configuration, sorted properly.
Learn moreCloud Services
Move your business to the cloud with confidence, file storage, collaboration tools, and scalable infrastructure set up properly.
Learn moreAnti Spam Services
Block junk, phishing, and malicious email before it reaches your inbox, keeping your team focused and protected.
Learn moreManaged Anti Virus
Centrally managed endpoint protection across all your devices, monitored, updated, and responding to threats automatically.
Learn moreManaged Online Backup
Automated, encrypted, cloud backups running in the background, so your business data is always recoverable when the worst happens.
Learn moreServer Support
On-premise or cloud server setup, maintenance, and troubleshooting, keeping the backbone of your business running without interruption.
VOIP & Telephony
Modern business phone systems over internet, lower call costs, remote-ready, and easy to scale as your team grows.
Learn moreWebsite Hosting & Design
Fast, secure website hosting and clean professional design, your online presence managed and maintained so you can focus on your business.
Learn moreWebsite SEO & Marketing
Get found online, local SEO, Google Business optimisation, and digital marketing that drives real enquiries to your door.
Learn moreConsultancy
Impartial, expert advice on technology decisions, from buying the right hardware to mapping out your IT roadmap.
Learn moreDomain & DNS Hosting
Register and manage your domain, DNS records, and email routing, handled cleanly so nothing falls through the cracks.
Learn moreHow Managed IT Works
A straightforward commercial journey, not a rigid contract you can't picture.
Initial IT Review
Understand your users, devices, Microsoft 365, network, backups, existing issues and current suppliers before anything changes.
Onboarding
Users, devices, network, admin access, services, suppliers and licensing get documented, and urgent issues are addressed early.
Ongoing Support
Staff have a clear route for IT help: remote support where practical, on-site when the problem needs it.
Proactive Management
Depending on the agreed service: updates, monitoring, backups, account administration, security checks and licence/device review.
Projects
Larger work is quoted separately where appropriate: office moves, network replacements, NAS/storage, Microsoft 365 migration or a major hardware refresh.
How Managed IT Is Priced
Managed IT is charged as an ongoing monthly service based on factors such as the number of users, number of devices, the level of support required, which services are managed, on-site requirements and network/site complexity. I don't publish a generic price here because it depends on those factors. Get in touch and I'll put together a proposal.
Managed IT covers an agreed service scope. Larger projects, new hardware, licences and third-party costs may be quoted separately, as set out above.
Built for Small Businesses
I specialise in smaller organisations where having reliable IT matters but employing a full internal IT team doesn't make sense.
Professional Services
Support for solicitors, accountants, consultants, property businesses and other professional organisations. Reliable email, Microsoft 365, document management, security and day-to-day user support.
Small Offices
Complete IT support for growing teams that need someone to take ownership of their technology.
Retail & Hospitality
WiFi, networks, EPOS connectivity, devices, guest networks and business systems.
Trades & Service Businesses
Microsoft 365, laptops, mobile working, cloud files, email and practical IT support for teams that are frequently out of the office.
Startups & Growing Businesses
Build things properly from the beginning rather than untangling them later.
Property Management
Reliable systems and support for letting agents and property management businesses handling sensitive tenant and landlord data.
Personal IT Support Without the Big Helpdesk
When you contact Curly IT, you're not passed between unrelated departments or logged as a ticket number in a queue. The aim is to understand your staff, your devices, your network and your Microsoft 365 environment well enough that support is quick and relevant, rather than generic.
That's a genuine advantage of working with a small, local operation. But it shouldn't mean your IT only exists in one person's head. Systems, users, devices and admin access are documented as we go, so there's always something to work from.
What gets documented:
- Customer & setup documentation
- Device & user records
- Network documentation
- Admin & account records
- Supplier information
Why Choose Curly IT for IT Support in Edinburgh
Businesses across Edinburgh choose Curly IT when they want support that's local, reliable, and straightforward.
Local Edinburgh Provider
Based in Edinburgh with on-site support across the city and surrounding areas. A real person you can actually get hold of.
Jargon-Free, Straightforward Help
No confusing technical language. Just clear, honest advice and support that makes sense to you and your team.
Flexible Support Options
Choose from ongoing managed support or pay-as-you-go one-off help. Tailored to what your business actually needs.
Single Point of Contact
One person handles all your IT, no bouncing between departments, no ticket numbers, no call centres.
Small Business Specialists
We work exclusively with small businesses, startups, trades, and local venues, not large corporate contracts.
5-Star Rated on Google
Trusted by businesses across Edinburgh with a 5-star rating on Google from clients who value the personal, reliable service.
Ongoing IT Support or One-Off Help
Ongoing IT Support
Best for businesses that want someone to take responsibility for their IT rather than dealing with problems themselves.
Ideal if you:
- Have several employees
- Depend heavily on Microsoft 365
- Need regular IT support
- Want security and backups managed
- Don't have an internal IT person
- Want predictable ongoing support
One-Off Business IT Support
Not ready for ongoing support? That's fine.
I can also help businesses with individual IT projects and problems without requiring a long-term agreement.
Typical one-off work includes:
- Computer problems
- Email issues
- Microsoft 365 setup
- New employee setup
- Office moves
- WiFi installation
- Network cabling
- New computer setup
- Cloud migrations
- IT advice
Frequently Asked Questions
What size businesses do you support?
Do we need to sign a long contract?
Can you support our staff remotely?
Can you take over from another IT company?
Can you manage Microsoft 365?
Do you provide cybersecurity support?
Can you install business WiFi and networks?
Can you help if we only have one problem?
Can you set up laptops for new starters?
What happens when an employee leaves?
Does Managed IT include hardware and Microsoft licences?
Stop Losing Time to IT Problems
Your team shouldn't have to become the IT department every time something stops working.
Whether you're looking for ongoing IT support, want someone to take responsibility for Microsoft 365 and security, or simply need a reliable local IT contact, let's have a chat. Book a free, no-obligation consultation and tell me what you're currently dealing with.
Need help with one problem instead? Book One-Off IT Support →
Can't find what you're looking for?
If you have a specific IT requirement that isn't listed here, get in touch, we can likely help.
Get in Touch