IT Support & WiFi for Retail Businesses
Keep the technology behind your shop running reliably.
If your card terminals, EPOS system and staff devices all depend on the same unreliable WiFi, one network problem can interrupt sales. I look after the network, connectivity and IT that independent retail businesses in Edinburgh rely on, from tills and WiFi to office computers and Microsoft 365.
When the Network Has a Bad Day, So Does Trading
Most of these build up gradually rather than happening all at once, until a busy Saturday makes them impossible to ignore.
Card terminals dropping
A queue at the till and a card machine that won't connect is one of the worst moments in retail.
EPOS losing connection
Stock, sales and pricing all run through the till system. When it drops, so does everything behind it.
Customer WiFi on the same network as tills
Guest devices sharing a network with payment systems isn't just risky. It slows everything down too.
Unreliable staff WiFi
Stock-checking apps and handheld scanners that keep dropping off the network mid-task.
Broadband outages with no backup
One connection, one point of failure, and no way to keep trading if it goes down.
Back-office IT nobody looks after
Printers, office PCs, email and Microsoft 365 running on whatever's been in place for years.
How Curly IT Helps
Business WiFi & Networks
Tills, card terminals, staff devices and customer WiFi properly separated with VLANs, so a busy shop floor doesn't affect payments.
Business WiFi & Networks →Internet Resilience
A backup 4G, 5G or Starlink connection where appropriate, so a broadband outage doesn't mean turning customers away.
Managed IT
Back-office computers, printers and day-to-day IT problems looked after, so staff aren't left to fix things themselves.
Managed IT Support →Microsoft 365 & Backup
Email, Microsoft 365 and proper backup for the office side of the business. So sales, stock and supplier records aren't at risk.
Microsoft 365 Support →Why This Actually Matters
A card machine that stays online during your busiest hour is worth more than any amount of guest WiFi.
Separating customer WiFi from tills reduces both risk and the chance of one affecting the other.
A backup connection means a broadband fault doesn't have to mean a lost afternoon of trading.
Back-office IT that's actually looked after means fewer surprises and less time lost to fixing things ad hoc.
How It Works
Discuss Requirements
Tell me what's currently causing problems.
Site Visit / Review
See how the shop actually operates.
Recommendation / Quote
Clear costs before anything's booked.
Installation / Support
Fitted around trading hours where possible.
Ongoing Management
Where you want it looked after, not just fixed.
Local Support That Understands Retail Hours
Curly IT works with independent retailers across Edinburgh who need dependable technology without a large corporate IT contract.
Local to Edinburgh
On-site support across the city and surrounding areas.
Understands Trading Hours
Work planned around when your shop is actually open.
One Point of Contact
You deal directly with Rob, not a call centre.
Explained Clearly
No jargon. Just what's wrong and what it takes to fix it.
Frequently Asked Questions
Can you keep our card terminals and EPOS reliably online?
Can you separate customer WiFi from our till and office network?
Do you install CCTV?
Can you help if our broadband keeps dropping?
Do you support our back-office computers and Microsoft 365?
Can you support more than one shop location?
Ready for a Network You Can Rely On?
Tell me about your shop. What's causing problems, and whether it's the network, the broadband, or the back office.
Supporting independent retail businesses across Edinburgh and surrounding areas